Vacation ownership companies have been capitalizing on text messaging to improve the guest experience before and during their stays. It’s time to add text messaging for other owner communications throughout the year, especially billing and payments.
Advances in technology, including Text-to-Pay and Multimedia Messaging Service (MMS), are making text-based communications and payments faster, easier, convenient and more engaging for consumers. They also increase effectiveness and efficiency for companies. From accelerating payments to reducing customer service calls and print/mail expenses, texting can boost cash flow and revenues and lower operating costs.
