We work hard to bring our clients the best technology, products and service. So, when independent analyst organizations take the time to highlight Nordis Technologies in their evaluations and call attention to our Expresso® platform, it allows us to take a moment to share that good news.
Several months back the well-regarded research firm Aspire recognized Nordis as a leading focused solution for customer communications management technology on its CCM-CXM Service Provider Leaderboard™. In addition, we are pleased to report that Nordis Technologies was recently named a Vendor to Watch in IDC Marketscape: Worldwide Cloud Customer Communications Management Applications 2022.
According to the IDC report:
With a midsize to large company client base in North America, Nordis Technologies offers Expresso CCM as a multitenant SaaS cloud service for composition with digital and print execution of omni-channel communications (mail, certified mail, email, and text). Nordis also offers ExpressoPay, an electronic bill presentment and payments platform that handles online, phone, and mobile wallet payment methods with customer notifications and reminders supported by a branded website capability.
Nordis’ other cloud solutions were also highlighted, including ExpressoVote for managing homeowner association elections and ExpressoCertified for high-volume, automated certified mail.
“Customer communications management applications are a diamond in the rough for providing connected and engaging customer experiences,” says report author Marci Maddox, research director of IDC’s Digital Experience Strategies program. “CCM cut its teeth on generating and delivering some of the most complex and highly regulated documents at scale. This market has quietly transitioned to a multichannel personalized communication powerhouse and is an untapped resource for many customer experience strategies.”
Maddox continued, “Technology buyers should consider the benefits that a CCM application can provide to deliver consistent, engaging, and highly interactive relationships their customers will appreciate and in turn boost loyalty, lifetime value, and profit margins to the business.”
Nordis is extremely proud and excited about our innovations in CCM and the recognition that has industry experts like Aspire and IDC watching!
Connect with us to learn more about our Expresso CCM platform.
