Auto Finance Communications and Payments Made Simple, Fast & Compliant
To keep payments arriving on time and build repeat business, auto lenders need a strategic, tech-driven approach to billing and payments that personalizes consumer experience from mail to mobile.
Improve performance by reinventing your bill processing and auto finance communications
What auto lenders need is secure cloud software that lets them cater to consumer expectations and preferences for auto finance communications. Done. Our Expresso platform gives companies the power and flexibility to deliver greater choice, convenience and personalization, including print and mail, email and text options, all with customized messaging. That’s not all. Our technology digitally transforms and automates billing operations to make them more efficient.
features and benefits
Benefits of Using Expresso for
Auto Finance Services
Accelerate Revenue
Streamline producing and distributing welcome packages, billing statements and other documents while promoting digital adoption to encourage prompt payments and improve cash flow.
Speed Content Changes
Make content changes in minutes that automatically update all impacted communications, both print and digital. Plus, get new clients and communication programs up and running in just days.
Optimize Document Workflow
Manage the whole process with ease, from drafting a document to reviewing, securing sign-offs, making changes, tracking distribution, generating reports and creating audit trails.
Simplify Compliance
Update disclosures and make other compliance changes in only a few clicks–for all affected auto finance communications. Create and archive audit trails for content changes made to every document.
Go Digital
Meet rising demand for email and text communications. Expresso simplifies managing digital and print/mail channels and enables shared content and workflow across communication types.
Improve Customer Experience
Honor each customer’s preferences for convenience and ease of use, from traditional print and mail to email and text, which strengthens customer engagement and lowers barriers to payments.
OUR PROCESS
Customer Engagement Cycle
With Expresso, businesses can significantly improve the manner in which they manage their prospect and financial communications for customers. The platform enables non-technical personnel to quickly and efficiently develop personalized document content utilizing a secure, cloud-based portal, manage critical business rules, and review final proofs.
GOVERNANCE & ASSOCIATION MEMBERSHIPS
BY THE NUMBERS
Driving Results with Expresso
Percentage of consumers who believe they should have the right to choose how they receive bills and statements.
*Two Sides North America 2023 Trend Tracker Survey
Percentage of consumers who used some form of digital payment in 2023.
*McKinsey’s 2023 Digital Payments Consumer Survey
Approximate number of communications that Expresso delivers every day.
Increase in communications efficiencies using Expresso.
Ready to Transform Your Customer Communications?
Experience a whole new way to manage customer communications with the proven Expresso CCM platform.
